There is a wide variety of resources available for housing, financial support, unemployment, food insecurity, mental health, remote learning, and activities to do at home.
Comcast: New customers receive 2 months of free Wi-Fi service. Eligible for services if you are eligible for public assistance programs (i.e., Medicaid, SNAP, WIC, School Lunch Program, Housing Assistance) (Apply by April 30, 2020).
- Apply online
- Call 1-855-846-8376
Gas & Electric
- All New York State major utility companies have agreed to a no-disconnect policy. Electric and gas utilities will not be powered off even if customers cannot pay.
- During this crisis, HRA will take no negative case actions on any current benefits case
- New Yorkers can also apply for SNAP, cash assistance, Medicaid, and Fair Fares
- All NYS debt collection has been suspended. This is debt owed to New York State only.
- New Yorkers with student debt, medical debt & other state-referred debt will have payments frozen for at least 30 days.
- NYS is waiving the 7-day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines.
- Bartender Emergency Assistance Program
- Small business owners: zero interest loans of up to $75,000
- For artists, Rauschenberg Emergency Grants for medical emergencies
- NYC tenants cannot be evicted from a NYC apartment/house during this crisis.
- NYC Housing Court is closed and no new case filings will take place.
Supplemental Nutrition Assistance Program (SNAP/food stamps)
NYC Department of Education Meals
- NYC DOE is providing 3 meals a day to all NYC children (to be eaten off the premises):
- Available from 7:30 AM to 1:30 PM (all 3 meals can be picked up at the same time).
- Parents and guardians may pick up meals
- No registration, ID, or documentation is required
- Find locations here
Additional Food Services for Families
- Lunch time meal pick up: World Central Kitchen is providing meals to people in the Bronx, Queens, Harlem, and New Jersey. Visit the website for a list of local restaurants distributing grab and go meals
- Food Education Fund Directory of Food Services
- Invisible Hands is providing free food and supply delivery (including delivery from food pantries) to those at-risk in all 5 boroughs
ANYONE WHO NEEDS MEDICAL CARE DURING THE COVID-19 PANDEMIC SHOULD SEEK HELP REGARDLESS OF IMMIGRATION STATUS. ANY INDIVIDUAL WHO DOES NOT HAVE A DOCTOR OR INSURANCE CAN VISIT A PUBLIC HOSPITAL SAFELY (hospital staff will NOT ask about immigration status)
New York State has created a Special Enrollment Period, now through April 15, for uninsured New Yorkers to seek health insurance coverage
Mental Health Supports
National Suicide Prevention Lifeline
- Call 1-800-273-TALK (8255); En Español 1-888-628-9454;
- Chat online
Disaster Distress Helpline (DDH): Call if you or someone you care about needs emotional support;
- Call 1-800-985-5990 or text MHFA to 741741
National Parent Helpline: to get emotional support and problem-solving help for parents
- Available 1 pm to 10 pm: 1-855-427-2736
NYC Well: a confidential helpline for mental health and substance use services.
- Call 1-888-692-9355,
- Text “Well” to 65173
- Visit online
Domestic Violence/Abuse Hotlines:
- National Domestic Violence Hotline: 24/7, confidential and free
- Call 1-800-9799-7233
- Chat online
Safe Horizon: NYC’s 24-hour hotline
- Call 1-800-621-4673
- Text LOVEIS to 22522
- Resource Directory
Trevor Project TrevorLifeline: a helpline for LGBTQ youth
- Call 866-488-7386
- Text START to 678678
- Visit online
Montefiore Relaxation Line: This hotline is available 24 hours a day, offering a choice of gentle music and guided relaxation tracks, in English and Spanish,
- Call 718-920-CALM (2256)
Relaxation Apps that can be downloaded on your phone
For New York City Information:
- Go to the NYC Department of Health Website
- Text “COVID” (“COVIDESP” en español) to 692-692 for regular updates from Notify NYC
For National Information:
For Global Information:
- Comic book
- Story books
- Answers to questions about NYC DOE remote learning can be found here (Q&A in the infohub)
- Technical Support
- If you continue to have difficulties connecting, contact your child’s school via email (emails can be found here)
- IEP (for special education) meetings will still take place by phone
- To make a referral for initial evaluation or reevaluation, you can email your principal or firstname.lastname@example.org, or call 311
- Visit the New York Public Library website for resources and free online one-on-one tutors (daily from 2 PM to 11 PM)
Other Online Learning Resources
Activity and Education
Daily Writing Prompts
Daily Sketch Prompts
Museums, Zoos, Park from home
Other Activity Ideas