Coronavirus Resource Guide

There is a wide variety of resources available for housing, financial support, unemployment, food insecurity, mental health, remote learning, and activities to do at home.

Free Internet

Comcast: New customers receive 2 months of free Wi-Fi service. Eligible for services if you are eligible for public assistance programs (i.e., Medicaid, SNAP, WIC, School Lunch Program, Housing Assistance) (Apply by April 30, 2020).

Financial Supports

Gas & Electric

  • All New York State major utility companies have agreed to a no-disconnect policy. Electric and gas utilities will not be powered off even if customers cannot pay.

Benefits

  • During this crisis, HRA will take no negative case actions on any current benefits case
  • New Yorkers can also apply for SNAP, cash assistance, Medicaid, and Fair Fares

Debt

  • All NYS debt collection has been suspended. This is debt owed to New York State only.
  • New Yorkers with student debt, medical debt & other state-referred debt will have payments frozen for at least 30 days.

Unemployment

  • NYS is waiving the 7-day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines.

Housing

  • NYC tenants cannot be evicted from a NYC apartment/house during this crisis.
  • NYC Housing Court is closed and no new case filings will take place.
Food Assistance 

West Side Campaign Against Hunger

Supplemental Nutrition Assistance Program (SNAP/food stamps)

NYC Department of Education Meals

  • NYC DOE is providing 3 meals a day to all NYC children (to be eaten off the premises):
    • Available from 7:30 AM to 1:30 PM (all 3 meals can be picked up at the same time).
    • Parents and guardians may pick up meals
    • No registration, ID, or documentation is required
    • Find locations here 

Additional Food Services for Families

Delivery Service

  • Invisible Hands is providing free food and supply delivery (including delivery from food pantries) to those at-risk in all 5 boroughs
Health Supports

ANYONE WHO NEEDS MEDICAL CARE DURING THE COVID-19 PANDEMIC SHOULD SEEK HELP REGARDLESS OF IMMIGRATION STATUS. ANY INDIVIDUAL WHO DOES NOT HAVE A DOCTOR OR INSURANCE CAN VISIT A PUBLIC HOSPITAL SAFELY (hospital staff will NOT ask about immigration status)

New York State has created a Special Enrollment Period, now through April 15, for uninsured New Yorkers to seek health insurance coverage

Mental Health Supports

National Suicide Prevention Lifeline

  • Call 1-800-273-TALK (8255); En Español 1-888-628-9454;
  • Chat online

Disaster Distress Helpline (DDH): Call if you or someone you care about needs emotional support;

  • Call 1-800-985-5990 or text MHFA to 741741

National Parent Helpline: to get emotional support and problem-solving help for parents

  • Available 1 pm to 10 pm: 1-855-427-2736

NYC Well: a confidential helpline for mental health and substance use services.

Domestic Violence/Abuse Hotlines:

  • National Domestic Violence Hotline: 24/7, confidential and free

Safe Horizon: NYC’s 24-hour hotline

  • Call 1-800-621-4673

NYC Hope

Trevor Project TrevorLifeline: a helpline for LGBTQ youth

Montefiore Relaxation Line:  This hotline is available 24 hours a day, offering a choice of gentle music and guided relaxation tracks, in English and Spanish,

  • Call 718-920-CALM (2256)

Relaxation Apps that can be downloaded on your phone

COVID-19 Information

For New York City Information:

For National Information:

For Global Information:

For Children:

School Supports

Remote Learning

Special education

  • IEP (for special education) meetings will still take place by phone
  • To make a referral for initial evaluation or reevaluation, you can email your principal or specialeducation@schools.nyc.gov, or call 311

Tutoring/Academic Supports

Other Online Learning Resources

Activity and Education

Daily Writing Prompts

Daily Sketch Prompts

Museums, Zoos, Park from home

Other Activity Ideas

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